Contact details

Tap Tap Stories is the data controller and we ensure that your personal data is processed in accordance with the law.

Our contact information:

Tap Tap Stories
Address: Vandtårnsvej 62A, 1st floor, 2860 Søborg
CVR: 33278780
Mail: [email protected]
Website: www.taptapstories.com

Data responsibility

We take your data protection seriously

We process personal data and have therefore adopted this privacy policy which tells you how we process your data. In order to best protect your personal data, we continuously assess how high the risk is that our data processing will adversely affect your fundamental rights. We are particularly aware of the risk of you being exposed to discrimination or ID theft, or suffering financial loss, loss of reputation or data confidentiality. In the event that the decisions we need to make depend on us being able to process sensitive personal data, biometric information or criminal record information about you, we will conduct an analysis of the implications of the data processing for your privacy. The impact assessment will be carried out before we start processing your personal data.

We ensure fair and transparent data processing

When we ask you to make your personal data available to us, we inform you of what data we process about you and for what purpose. You will receive information about this at the time of collection of your personal data. We do not collect information from other players.

Processing of personal data

We use data about you to improve our service and ensure quality in our products and services as well as in our contact with you.

The data we use includes:

  • - Ordinary personal data. Used to deliver your order.
  • - Sensitive data. Used to personalize the products.
  • - Data on interests and habits. Used to display relevant and interesting content.
  • - Traffic data on Internet usage. Used to learn from our visitors and how they use our website.
  • - Transaction data. Used to handle your order.
  • - Unique IP numbers on network devices. Used to prevent and combat abuse and illegal behavior.
  • - We do not compile data.

We collect and store your data for certain purposes or other lawful business purposes.

It happens when we need to:

  • -Processing your purchase and delivery of our service
  • -Fulfillment of your request for products or services
  • - Improving our products and services
  • - Managing your relationship with us
  • - Compliance with legal requirements

We may need to use your personal data for a purpose other than that for which it was collected. Unless you have consented to such new use, we will investigate whether the original purpose of collecting your data is compatible with the new purpose. We consider e.g. the sources your data comes from and whether it is general or sensitive information we need to use. We also assess whether the use of your data for the new purpose will have a negative impact on your freedom of action.

We only process relevant personal data

We only process data about you that is relevant and sufficient for the purposes defined above. The purpose is crucial to the type of data about you that is relevant to us. The same applies to the scope of the personal data we use. We use e.g. no more data than we need for the specific purpose.

Before we process your personal data, we investigate whether it is possible for us to minimize the amount of data about you. We are also investigating whether some of the data types we use can be used in anonymized or pseudonymized form. We can do so if it does not adversely affect our obligations or the service or service we offer you.

We only process necessary personal data

We only process data about you that is relevant and sufficient for the purposes defined above. The purpose is crucial to the type of data about you that is relevant to us. The same applies to the scope of the personal data we use. We use e.g. no more data than we need for the specific purpose.

Before we process your personal data, we investigate whether it is possible for us to minimize the amount of data about you. We are also investigating whether some of the data types we use can be used in anonymized or pseudonymized form. We can do so if it does not adversely affect our obligations or the service or service we offer you.

We only process necessary personal data

We collect, process and store only the personal data necessary to fulfill our stated purpose. In addition, it may be determined by law what type of data is required to be collected and stored for our business operations. The type and extent of personal data we process may also be necessary to fulfill a contract or other legal obligation.

We want to make sure that we only process personal data that is necessary for each of our specific purposes. Therefore, it is embedded in our IT systems that only the amount of data needed is collected. It is also automatically ensured that the scope of the treatment is not unnecessarily large and the storage time is not too long.

To protect you from unauthorized access to your personal data, we also use solutions that automatically ensure that data is only available to relevant employees. There is also protection embedded against an unlimited number of people being able to access data.

We check and update your personal data

We check that the personal data we process about you is not incorrect or misleading. We also make sure to update your personal data on an ongoing basis.

As our service depends on your data being accurate and up-to-date, we ask you to inform us of any relevant changes to your data.

For at sikre kvaliteten af dine data, har vi vedtaget interne regler og fastlagt procedurer for kontrol og opdatering af dine persondata.

We will delete your personal data when it is no longer needed.

We delete your personal data when it is no longer needed for the purpose that was the reason for our collection, processing and storage of your data. We obtain your consent before processing your personal data

We obtain your consent before processing your personal data for the purposes described above, unless we have a legal basis for obtaining it. We inform you of such a basis and of our legitimate interest in processing your personal data.

Your consent is voluntary and you can withdraw it at any time by contacting us. Use the contact information above for more information.

If we want to use your personal data for a purpose other than the original, we will inform you of the new purpose and ask for your consent before we start data processing. If we have another legal basis for the new treatment, we will inform you of this.

We do not pass on your personal data without your consent

If we pass on your personal data to partners and actors, e.g. for marketing purposes, we obtain your consent and inform you about what your data will be used for. You can object to this type of disclosure at any time, and you can also opt out of marketing inquiries in the CPR register.

We do not obtain your consent if we are legally obliged to disclose your personal data, e.g. as part of a report to an authority.

We obtain your consent before we pass on your personal data to partners in third countries. If we pass on your personal data to business partners in third countries, we are confident that their level of personal data protection matches the requirements we have set out in this policy under applicable law. Among other things, we requirements for the processing of data, for information security and for the fulfillment of the rights you have in relation to e.g. to oppose your profiling and lodge a complaint with the Danish Data Protection Agency.

Security

We protect your personal data and have internal rules on information security

We have adopted internal rules on information security, which contain instructions and measures that protect your personal data against being destroyed, lost or altered, against unauthorized disclosure, and against unauthorized access or knowledge of them. We have established procedures for granting access rights to those of our employees who process sensitive personal data and data that reveals information about personal interests and habits. We control their actual access through logging and monitoring. To avoid data loss, we regularly back up our data sets. We also protect the confidentiality and authenticity of your data through encryption.

In the event of a security breach that results in a high risk for you of discrimination, ID theft, financial loss, loss of reputation or other significant inconvenience, we will notify you of the security breach as soon as possible and report this to the police.

Data processors

We exchange data with the following data processors, in order to deliver our product to you:

- Google Ireland Limited

To understand the use of our website, we use Google Analytics to measure aspects of the use of the website. All data is anonymised and will in no way be traceable back to individual visitors to the website. All communication is encrypted. You can opt out of this measurement here: Google Analytics Opt-out.

- Trustpilot

If you allow us to send a follow-up via Trustpilot, Trustpilot will provide your email address and your order number. All communication is encrypted.

- Bambora

If you pay via PayPal, debit card, ViaBill or MobilePay, your order number and amount will be sent to Bambora, which will handle the further process with PayPal, MobilePay, Visa or MasterCard. All communication is encrypted.

We have entered into data processor agreements with all of our data processors, which dictate how they handle our and your data.

If we do not feel that a given business partner is doing enough to process data with respect to privacy, we will immediately end the collaboration and have them remove all data.

Use of cookies

Cookies, purpose and relevance

We use cookies to identify you and your equipment, record your behavior, optimize our website, create a profile of you, provide you with targeted, digital marketing via our own media and via third parties.

What are cookies?

You can read more about this here: Wikipedia: Cookie

Third Party Cookies

The website makes use of tracking programs from i.a. Google Analytics, Google AdWords and Facebook, which also sets cookies and thus can store and access stored data about you and share them with us and display targeted content on social media such as. Google and Facebook. As part of marketing, social media content can be used. Eg. embedded content from Google and Facebook. If you interact with this content from social media, your behavior will be tracked by third parties and the social media may. attribute this data to your profile on social media. The treatment provided by social media is beyond our control and is solely a relationship between you and social media.

Opting out of cookies

If you do not want us to collect and store data about you, you can turn off Cookies in the settings from your internet browser. The way depends on which internet browser you are using. Learn how to use Firefox, Google Chrome or Internet Explorer, Windows 7, 8.1 and 10.

Your rights

You have the right to access your personal data

You have the right to be informed at any time what data we process about you, where it comes from and what we use it for. You can also be informed how long we store your personal data and who receives data about you, to the extent that we pass on data in Denmark and abroad. If you request it, we may inform you of the data we process about you. However, access may be restricted for the sake of other persons' privacy protection, to trade secrets and intellectual property rights. You can receive the information here by contacting us at [email protected] You have the right to have inaccurate personal data corrected

- You have the right to have inaccurate personal data corrected.

If you believe that the personal data we process about you is inaccurate, you have the right to have it corrected. You must contact us and inform us of the inaccuracies and how they can be corrected. When you request a correction of your personal data, we will check that the conditions are met and, if so, make changes as soon as possible.

- You have the right to have your personal data deleted / anonymised

- You have the right to have your personal data deleted and anonymised at any time to the extent permitted by law. Please note that the law requires that we store some data for up to 5 years. This includes bla. invoices.

You have the right to object to our processing of your personal data. You may also object to our disclosure of your data for marketing purposes. You can use the contact information at the top to submit an objection. If your objection is justified, we will make sure to stop processing your personal data. You have the right to receive the personal data you have made available to us and those we have obtained about you from other actors on the basis of your consent. If we process data about you as part of a contract to which you are a party, you can also have your data sent to you. You also have the right to transfer this personal data to another service provider. If you wish to exercise your right to data portability, you will receive your personal data from us in a commonly used format. If you wish to access your data, have it corrected or deleted,or object to our data processing, we will investigate whether this is possible and give you a response to your inquiry as soon as possible and no later than one month after we have received your inquiry.

legal action

If you believe that we are not complying with our obligations, please contact our data controller at [email protected]

If you subsequently still do not believe that we comply with our obligations, you can complain to the Danish Data Protection Agency, Borgergade 28, 5, 1300 Copenhagen K, [email protected]